In an ongoing commitment to our members, we are continually assessing our services, and facilities. We would appreciate your assistance in answering this eight-question survey to help us ensure that your expectations are exceeded!

Personal Information

Please enter your name and email address. For questions about the security of your personal information, click here to view our privacy policy.

(*) Indicates required fields.
*Your Name:
*Email Address:
 

*Your “Home Club” Spa Lady Location

Calgary Locations:

Canyon Meadows Centre

Westbrook Mall

Trans-Canada Mall

Edmonton Locations:

Westgate Mall

Heritage Mall

Northgate Centre
 

Rate Our Performance

Our Staff:

1. Friendly and Professional
Needs Improvement 1 2 3 4 5 6 7 8 9 10 Excellent

2. Developed/taught me a program to meet my goals
Needs Improvement 1 2 3 4 5 6 7 8 9 10 Excellent
 

Group Fitness:

1. Variety of classes
Needs Improvement 1 2 3 4 5 6 7 8 9 10 Excellent

2. Group exercise schedule
Needs Improvement 1 2 3 4 5 6 7 8 9 10 Excellent

3. Quality of instruction
Needs Improvement 1 2 3 4 5 6 7 8 9 10 Excellent
 

Facilities:

1. Variety of equipment
Needs Improvement 1 2 3 4 5 6 7 8 9 10 Excellent

2. Availability of equipment
Needs Improvement 1 2 3 4 5 6 7 8 9 10 Excellent

3. Cleanliness of facilities
Needs Improvement 1 2 3 4 5 6 7 8 9 10 Excellent

4. Overall atmosphere of facilities
Needs Improvement 1 2 3 4 5 6 7 8 9 10 Excellent
 

Communication:

1. Are signs indicating promotions and specialty programs adequately displayed in and around your home club?
Yes No

2. Where do you most often hear about Spa Lady outside of your home club?
Television
Radio
Internet
Friends

 

Membership Advantages:

Have you taken advantage of our buddy referral system? (Each friend or relation you bring to the Spa Lady community who joins earns you an extension on your lifestyle membership!) Yes No
 

Other Comments: